AmazonFresh

Veggies & fruit always rotten dont use fresh dont shop fresh. Dont buy

Dont but frim Amazon Fresh

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Planned small dinner party and with the 4 hr window between 4a and 8a it wouldve worked out perfectly. Didnt know it would be sent piecemeal throughout the day.

Dinner party had to be cancelled and by 1040pm half of the order still hadnt arrived and was told it was damaged enroute. A part of the order was also misdelivered, I was told to call back after midnight and a promotional courtesy could be offered. Talk about blowing smoke up someones *** I called anyway and after texting with 2 people,talking to one who was supposed to get a manager only to then be told there was no manager after extended hold time I was told Id have to wait until Saturday the 21st at 5pm to do anything for a grocery order that was placed to delivered on the 19th between 4a and 8a. Fresh food wont be quite so fresh by then.

Ive had groceries delivered from Frys,Walmart, Safeway and received all my groceries at once within scheduled time and certainly not a 3 day grace period on their mistake.

I had over twenty emails going over their mistakes my bank was questioning the charges and refunds for possible fraud and all a lot more could have been done to be helpful but Amazon doesnt feel the need. I think they need a class action lawsuit to wake them up and remind them why and how they make the money they do.

I placed an order on May 30, 2025, for two cans of women's oil sheen hair spray and a pack of women bars. In addition, looking on the website yet shows delivery.

As of June 6, 2025, nothing—no email or call. I have confirmed my money was refunded.

Days June 2 yet June 5 they said I got the package. In addition, my laptop is working right now for me to see info.

You do know you can people just have to pay attention to what they're doing sometimes when they're still doing a good job.

No further follow-up at this time. No remaining groceries delivered, no compensation for the inconvenience of cancellation of the dinner party on my birthday. I did reschedule and reorder groceries from a different chain, and they were promptly and courteously delivered without smartasses making up stories.

I didn't receive a large package as no one rang the buzzer that day to be let in, and they did leave a picture of it outside a door, but it doesn't have a unit number in it. I was asked to get a police report and did; then I was told I needed the physical copy of it, which in my jurisdiction they don't release to civilians. So because of that, I lost $200, and I don't feel it's fair at all.

I ordered a sticker set and hoodie and was informed that it will come Friday and It's now Saturday May, 17 and I still haven't got my package.

It was great . Representative was so helpful and kind .

She sent the missing part of my order the same night. Thank you.

Groceries were not received yet. Representative was nice and did what she could to help.

Problem is still need resolved. Very frustrating.

The groceries were indeed delivered to the wrong address within our neighborhood community vice mine - Once Amazon Fresh was contacted, they confirmed my order, attempted to contact the Driver/Delivery Person (with no avail)

However, I encountered great customer engagement and professionalism in which we worked out a new delivery date/time where I would receive my order the very next day, of course with no extra charges.

Mistakes can/will happen so going forward, I will adjust my delivery reservation times, since it was a very late delivery (9-11pm). This may have presented challenges, in properly identifying my home upon arrival. All is well, I will continue to utilize & enjoy my AMAZON FRESH subscription - Thanks!!

I had bought two items and returned the two items separately. They refunded two different credit cards.

I don't understand why it was bought on my debit card and they returned it to two separate credit cards.

I called them; now I have to wait 7 to 10 days because of the error. Not happy, would not recommend Amazon; most of the stuff from Amazon is coming from China, so there's a big no right there.

Hello my grocery order was supposed to be delivered yesterday but it was delivered to the wrong address. I do not recognize the delivery photo either. I am extremely upset and am requesting a refund.

I was charged for food that was not delivered and that I cancelled on February 8. I do not understand why this is happening. This has happened before.

My order was never delivered. Amazon did not care about loyal prime cudtomers and try to redeliver order

They said I was given an immediate credit of 10 dollars which would appear automatically as a credit/promotion.

It wasn't there even at checkout and had to cancel my next order as well. Where is my credit? I don't want to call back again because I'm so ill in health!