AmazonFresh Reviews

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New Reviewer

Terrible service

I have been using Amazon fresh for a long time, but I am going to discontinue. Getting food that ROTS a day, or has already expired or rotten/wilted, or just plain not getting your order, with no notice, Im tired of lining Jeff Bezos pockets.

User's recommendation: Stay away.

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ID
#2332573 Review #2332573 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

You have under 53 ft instead of 26ft

Ive been signed up for 53 foot tractor trailer when I have 26 foot box truck need to get results so I can post and receive loads on the 26 foot box truck
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ID
#2870277 Review #2870277 is a subjective opinion of poster.
Pros
  • Always dependable

Amazon fresh business proposal

Dear Sirs, I am a business lawyer based in London, Mayfair. A client of mine would like to open an Amazon fresh market in the North East Italy. The location is absolutely perfect and the real estate excellent. High demand of your service and sure success drive this proposal. On top of it, if you like to expand your market position in Italy and other EU countries my company can help you. If you need storage place in the hearth of a port town a perfect place can be offered in Trieste / Italy. You have port facilities, growing market and perfect location in centre of the town. Paola Vogrich. Email pvog333@***.com Tel. + 44 7480 ****88
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ID
#2863182 Review #2863182 is a subjective opinion of poster.
New Reviewer

Amazon Fresh sellers criteria

I have interested to your Amazon Fresh sellers Service, so please Call back and sufficient information provided
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ID
#2847176 Review #2847176 is a subjective opinion of poster.
Location
Pune, Maharashtra
New Reviewer

Cant pay with cash only EBT card

Why cant I use my SNAP card with cash only for Amazon fresh. Hy-Vee lets me use it. I have called customer service with no success numerous times. I can add my card but I think your system is trying to take the amount out of food stamps but I dont get food stamps because Im older than 65 and thats their rule.
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ID
#2825324 Review #2825324 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Amazon fresh is not receiving my address

Cannot get them to deliver and or add address. I called last night or very early morning as well as tonight and no one was helpful

User's recommendation: Get it right.

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ID
#2807196 Review #2807196 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Complaint

Products on their weekly flyer that are false advertising They are just trying to get you into the store

User's recommendation: Do not believe they're advertising.

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ID
#2807122 Review #2807122 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Payment not received.

I realized that my AmazonFresh delivery/order was not deducted from my bank account. Since I truly value your service, I wanted to make sure my grocery bill was paid, so I called to issue my payment by phone. Your telephone representative was helpful, courteous, and efficient, quickly resolving the issue. Thank you so much!!

User's recommendation: Best service ever!!!

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ID
#2787003 Review #2787003 is a subjective opinion of poster.
Location
Miami, Florida

Order

The guy is supposed to bring the groceries to my doorstep, when he rang the bell I told him my 7-year-old was coming down to open the door, but he has to bring it up. She also tells him that, and he states he doesn't care. Regardless if you care or not it says deliver to my doorstep not to my building lobby that was so unprofessional and even Amazon delivery they all do the same Amazon needs to retrain their drivers
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ID
#2765873 Review #2765873 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

Left food outside door without calling or text

didnt call.. dropped the order outside front door in 87 degree heat and ran... nope i have on my orders to call or at least notify one stop away... total ***
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ID
#2763484 Review #2763484 is a subjective opinion of poster.
Preferred solution
Apology

Didn't get groceries

Come to find out the groceries were delivered to the wrong address my neighbor saw them brought them to me, but someone had taken some of my groceries, but Amazon Fresh is sending out another order in the morning.
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ID
#2739664 Review #2739664 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

Can u please call me n tell me what happened to my Groceries that I ordered

Groceries that I ordered, I order my food bout two days ago still have received my order its was basically ice cream so please can u get in touch with me. I had use myEBT card please call me back
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ID
#2723691 Review #2723691 is a subjective opinion of poster.
Pros
  • Delivery at home
  • Home delivery
  • Usually dependable
Cons
  • Some prices are too high
  • Not always insulating ice cream
  • Poor quality
Preferred solution
Deliver product or service ordered
New Reviewer

URGENT! CANNOT LOCATE AMAZON FRESH ORDER FOR TODAY!

URGENT! Our order is not on screen! Our order was placed on SATURDAY FOR TODAY! Our order has vanished! URGENT! Today is Monday July 19, 2021!
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ID
#2695212 Review #2695212 is a subjective opinion of poster.
Location
Nederland, Colorado
New Reviewer

Bag too heavy

The packer put a gallon milk cinnamon rolls 2 packs of ground beef juice and eggs all in one bag when I went to pick up the bag the bag broke from being too heavy and milk went everywhere I also did not receive all items
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ID
#2694161 Review #2694161 is a subjective opinion of poster.
Pros
  • Home delivery
  • Delivery at home
  • Always dependable
Cons
  • Some prices are too high
Loss
$15
Preferred solution
Full refund
New Reviewer

Over packed bags

The packer put a gallon of milk juice 2 packs of ground beef and a can of cinnamon rolls and eggs in the same bag which made the bag entirely too heavy when I went to pick the bag up it fell and milk spilled everywhere
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ID
#2694156 Review #2694156 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin

Refund

Amazon Has been extremely unprofessional. Their customer service skills have not been at its best lately . Several times Ive ordered through Amazon fresh and never received my order. Or whenever I would call I was unable to speak to someone. So thank you I appreciate you guys
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ID
#2694044 Review #2694044 is a subjective opinion of poster.
Location
Hyattsville, Maryland

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