AmazonFresh Reviews
275
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AmazonFresh Reviews
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Verified Reviewer New ReviewerTerrible service
I have been using Amazon fresh for a long time, but I am going to discontinue. Getting food that ROTS a day, or has already expired or rotten/wilted, or just plain not getting your order, with no notice, Im tired of lining Jeff Bezos pockets.
User's recommendation: Stay away.
ID
Preferred solution
Deliver product or service ordered
New Reviewer
You have under 53 ft instead of 26ft
Ive been signed up for 53 foot tractor trailer when I have 26 foot box truck need to get results so I can post and receive loads on the 26 foot box truck
ID
Pros
- Always dependable
Amazon fresh business proposal
Dear Sirs, I am a business lawyer based in London, Mayfair. A client of mine would like to open an Amazon fresh market in the North East Italy. The location is absolutely perfect and the real estate excellent. High demand of your service and sure success drive this proposal. On top of it, if you like to expand your market position in Italy and other EU countries my company can help you. If you need storage place in the hearth of a port town a perfect place can be offered in Trieste / Italy. You have port facilities, growing market and perfect location in centre of the town. Paola Vogrich. Email pvog333@***.com Tel. + 44 7480 ****88
ID
New Reviewer
Amazon Fresh sellers criteria
I have interested to your Amazon Fresh sellers Service, so please Call back and sufficient information provided
ID
Location
Pune, Maharashtra
New Reviewer
Cant pay with cash only EBT card
Why cant I use my SNAP card with cash only for Amazon fresh. Hy-Vee lets me use it. I have called customer service with no success numerous times. I can add my card but I think your system is trying to take the amount out of food stamps but I dont get food stamps because Im older than 65 and thats their rule.
ID
Preferred solution
Let the company propose a solution
New Reviewer
Amazon fresh is not receiving my address
Cannot get them to deliver and or add address. I called last night or very early morning as well as tonight and no one was helpful
User's recommendation: Get it right.
ID
Preferred solution
Deliver product or service ordered
Complaint
Products on their weekly flyer that are false advertising They are just trying to get you into the store
User's recommendation: Do not believe they're advertising.
ID
Preferred solution
Let the company propose a solution
Payment not received.
I realized that my AmazonFresh delivery/order was not deducted from my bank account. Since I truly value your service, I wanted to make sure my grocery bill was paid, so I called to issue my payment by phone. Your telephone representative was helpful, courteous, and efficient, quickly resolving the issue. Thank you so much!!
User's recommendation: Best service ever!!!
ID
Location
Miami, Florida
Order
The guy is supposed to bring the groceries to my doorstep, when he rang the bell I told him my 7-year-old was coming down to open the door, but he has to bring it up. She also tells him that, and he states he doesn't care. Regardless if you care or not it says deliver to my doorstep not to my building lobby that was so unprofessional and even Amazon delivery they all do the same Amazon needs to retrain their drivers
ID
Location
Brooklyn, New York
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New Reviewer
Left food outside door without calling or text
didnt call.. dropped the order outside front door in 87 degree heat and ran... nope i have on my orders to call or at least notify one stop away... total ***
ID
Preferred solution
Apology
Didn't get groceries
Come to find out the groceries were delivered to the wrong address my neighbor saw them brought them to me, but someone had taken some of my groceries, but Amazon Fresh is sending out another order in the morning.
ID
Location
Los Angeles, California
New Reviewer
Can u please call me n tell me what happened to my Groceries that I ordered
Groceries that I ordered, I order my food bout two days ago still have received my order its was basically ice cream so please can u get in touch with me. I had use myEBT card please call me back
ID
Pros
- Delivery at home
- Home delivery
- Usually dependable
Cons
- Some prices are too high
- Not always insulating ice cream
- Poor quality
Preferred solution
Deliver product or service ordered
New Reviewer
URGENT! CANNOT LOCATE AMAZON FRESH ORDER FOR TODAY!
URGENT! Our order is not on screen! Our order was placed on SATURDAY FOR TODAY! Our order has vanished! URGENT! Today is Monday July 19, 2021!
ID
Location
Nederland, Colorado
New Reviewer
Bag too heavy
The packer put a gallon milk cinnamon rolls 2 packs of ground beef juice and eggs all in one bag when I went to pick up the bag the bag broke from being too heavy and milk went everywhere I also did not receive all items
ID
Pros
- Home delivery
- Delivery at home
- Always dependable
Cons
- Some prices are too high
Loss
$15
Preferred solution
Full refund
New Reviewer
Over packed bags
The packer put a gallon of milk juice 2 packs of ground beef and a can of cinnamon rolls and eggs in the same bag which made the bag entirely too heavy when I went to pick the bag up it fell and milk spilled everywhere
ID
Location
Milwaukee, Wisconsin
Refund
Amazon Has been extremely unprofessional. Their customer service skills have not been at its best lately . Several times Ive ordered through Amazon fresh and never received my order. Or whenever I would call I was unable to speak to someone. So thank you I appreciate you guys
ID
Location
Hyattsville, Maryland
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